Level Up Your Organization

Hi, I’m Ivan Lee

I’m a management consultant with 15 years of experience leading change initiatives at organizations such as Apple, AmeriCorps, and T-Mobile.

I developed the Level Up framework from my experience improving the culture at those organizations. The framework focuses on helping organizations overcome challenges that have been hindering their growth and effectiveness, enabling them to reach the next level of success.

What Is the Level Up Framework?

The Level Up Framework consists of four parts:

Part 1: OBSERVE
Observe and Identify Root Problem and Causes

Part 2: CONNECT
Connect Solutions to Team’s Motivation

Part 3: IMPLEMENT
Implement Solutions through Infrastructure Change

Part 4: IMPROVE
Measure Results and Make Adjustments

Case Studies

Case Study: Onboarding at Major Telecom Company

Applying the Level Up framework led to an increase of cultural training completion from 90% to 98%, a reduction of completion time by 75%, and a 4.8/5 rating on the new training curriculum.

Case Study: AmeriCorps Turnover

After implementing changes, employee turnover dropped from 70% to 50% in the first year and the net promoter score increased by 20.

Case Study: Speaking Up at Major Telecom Company

After identifying barriers, we successfully advocated for a change from a “Speak Up” policy to a “Stand Up” policy; shifting company culture from merely enforcing regulated behaviors to encouraging and building a positive culture of respect.

Case Study: Learning and Development at Fortune 5 Company

After meeting with every person on the team and discovering the root issues, we implemented smile sheets, stakeholder interviews, and Qualtrics. This closed the learning loop and improved the efficacy and speed of training development.

Is there a way I can help you and your organization?